Stellar Hub Rewards is a smart digital loyalty card system designed to help local businesses increase customer retention and repeat sales.Whether you run a restaurant, beauty salon, retail store, medical practice, hotel, or fitness center, our digital loyalty cards make it easy to reward your customers and keep them coming back.

Stellar Hub Rewards integrates seamlessly with Apple Wallet & Google Wallet, making loyalty rewards effortless for both businesses and customers. 🚀

🧠 In Short: Stellar Hub Rewards Turns Loyalty Data Into Action

Stellar Hub Rewards doesn’t just collect data — it uses it to:

• Segment users smartly

• Trigger automations

• Show meaningful performance metrics

• Optimize campaigns for better retention

📱 Mobile-First Experience No apps to install. Customers add their loyalty cards directly to Apple or Google Wallet.

🔁 Auto-Reminders & Smart Notifications. Stellar Hub Rewards uses geo-push notifications and smart reminders to bring customers back.

🔗 Easy Integration with Tools like GoHighLevel Automate loyalty workflows, track rewards, and trigger campaigns within your CRM.

🎯 Targeted Promotions Send personalized offers and promotions directly to a customer's lock screen.

📊 Real-Time Analytics Track redemptions, customer visits, and card performance.

🧩 Customizable Designs Branded cards with your own logo, colors, and layout to fit your business perfectly.

🚀 Boost Retention & Revenue More repeat visits = more sales. Stellar Hub Rewards helps you build loyalty that lasts.

Stellar Hub Rewards collects and uses customer interaction data from digital loyalty cards to help businesses track behavior, optimize engagement, and drive repeat sales.

💡 Types of Data Stellar Hub Rewards Tracks

• Card Activations: Who downloaded a loyalty card and when.

• Check-ins / Redemptions: Tracks when a customer makes a purchase or uses their card.

• Visit Frequency: How often a customer comes back (daily, weekly, etc.).

• Customer Location (with permission): Helps trigger geo-based push notifications when customers are nearby.

• Engagement with Push Notifications: Who opened or clicked on promotions sent to their wallet card.

• Reward Progress: Tracks how many punches or points a customer has earned.

• Card Deletions or Expirations Alerts: when customers remove or stop using their cards.

• Segment Customers: Identify VIPs, inactive users, or frequent visitors.

• Automate Campaigns: Send the right offer at the right time (e.g., “Hey, you’re 1 visit away from a free coffee!”).

• Boost Retention: Re-engage customers who haven’t visited in a while.

• Measure Loyalty Program ROI: See exactly how many visits and redemptions your program is generating.

Data Collection

Stellar Hub Rewards automatically collects event data when customers interact with their loyalty cards, such as:

• Card install (added to Apple/Google Wallet)

• Punch/point added (e.g., after a purchase)

• Card opened or scanned

• Reward redeemed

• Push notification received or tapped

• Location-based entry (e.g., customer near store)

  All this is logged in real-time and tied to each unique customer.

  Stellar Hub Rewards follows best practices for data privacy and only uses customer data to improve loyalty experiences and communications, with full transparency and opt-in options for users.

Each customer interaction is stored in Stellar Hub Rewards backend and tagged with metadata like:

• Timestamp

• Customer ID Card type (e.g., stamp, cashback, tiered)

• Campaign ID (if linked to a promo)

• Device type (Apple/Android)

• Geolocation (if enabled)

Stellar Hub Rewards automatically categorizes users based on behavior using rules like:

These segments can trigger automations, like SMS, emails, or push notifications via integrations if you have it (e.g., GoHighLevel).

Example:

Predictive Triggers & Automations

Stellar Hub Rewards allows businesses to set up smart logic like:

“If a user hasn’t visited in 14 days → send a reactivation offer.”

“If a user redeems 5 rewards → move them to VIP tier and give a bonus.”

These triggers are based on event tracking + time-based rules, all customizable in the dashboard or through integrations.

The backend dashboard offers analytics like:

Number of card installs per day/week

Redemption rate (e.g., 75% of people who installed used it)

Customer return rate (how often they come back)

Campaign performance (clicks, redemptions, conversions)

Lifetime value estimation per loyalty user

This helps businesses optimize promotions, adjust reward structures, and track real ROI.

🔹 How it works: Clients collect stamps for each purchase and earn a reward.

🔹 Example: Get 10 stamps, get a free coffee! ☕

🔹 For businesses like: Cafés, restaurants, salons.

🔹 How it works: Clients prepay for multiple visits, and each visit is deducted from their balance.

🔹 Example: Buy 10 yoga classes, redeem them one by one. 🧘‍♀️

🔹 For businesses like: Fitness centers, beauty salons, wellness studios.

🔹 How it works: Clients earn a percentage of their purchases back as points and can redeem them later.

🔹 Example: Spend $100, get 10% cashback in points to use on future purchases.

🔹 For businesses like: Retail stores, restaurants, service-based businesses.

🔹 How it works: Clients receive a permanent discount instead of accumulating points.

🔹 Example: VIP members get 15% off all services.

🔹 For businesses like: High-end salons, retail stores, and exclusive clubs.

🔹 How it works: Clients pay for a membership (one-time or subscription) and receive exclusive perks.

🔹 Example: VIP members get access to premium services, discounts, or exclusive lounges.

🔹 For businesses like: Gyms, clubs, premium service providers.

🔹 How it works: One-time-use discounts or special offers to attract new customers.

🔹 Example: "First-time customers get 20% off!"

🔹 For businesses like: Restaurants, spas, retail stores.

🔹 How it works: Clients buy or receive a gift card with a preloaded balance to use on services.

🔹 Example: $50 gift card for beauty services.

🔹 For businesses like: Beauty salons, wellness centers, restaurants.

🔹 How it works: Clients earn points for purchases, visits, or custom actions and redeem them for rewards.

🔹 Example: 100 points = Free product or service!

🔹 For businesses like: Any business looking for maximum flexibility in loyalty programs!